Dawn Lepore - Former CIO, Charles Schwab
Best Practices for Getting Acquired
Dawn Lepore, Former CIO Charles Schwab and Former CEO Drugstore.com
Dawn Lepore is on the advisory Board of Lead Edge Capital. Dawn was the CEO of drugstore.com, which was acquired by Walgreens. Prior to joining drugstore.com, Dawn was a senior executive at Charles Schwab, where she served as vice chairman of technology, operations, administration, strategy and active trader, and was the Chief Information Officer. Currently Dawn serves on the Board of Directors at AOL, and more. She previously served on the Board of eBay, Wal-Mart Stores and the New York Times.
Summary Notes on being acquired
Dawn sold drugstore.com to Walgreens and has seen acquisitions from a management and board perspective
Best practices from thinking about being acquired
Have to determine your long-term strategy and weigh risks and rewards of remaining as a standalone business or being acquired – key to remain open-minded
Key to identify complementary values between your company and the suitor
How to handle approaches from potential acquirers
Must begin the process as general relationship building – have many informal conversations
Find out as much as possible about other party
Share enough to keep people intrigued, but don’t be naïve
Importance of trusted advisors
Need to consult individuals who have been through a similar process – these individuals can help make sense of all the agendas at the table
The challenging role of the selfless CEO
The CEO has to put herself last
Dawn shares an example of a CEO who compromised on deal terms that were initially against his will but ultimately to the company’s benefit
Considerations when companies are approaching you
Build a strong relationship with the point person representing the potential acquirer – this is the individual who pitched your business to management and wants to see you do well
Discuss key metrics and build a mutual understanding of a successful outcome
Strategic thinking for getting deal done
Identify the decision maker behind the deal and leverage your network to find out what’s being said about the deal internally